We have developed this policy so that you can feel confident about the privacy and security of the personal information that you provide to us.
Disclosure of information
Red Key Property Services complies with and is registered under the Data Protection Act 1998 in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal data.
Our staff and those working for our agents and contractors maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services related to your enquiry.
Any personal details that we use to provide or promote our products and services to you (e.g. name, address, email address, telephone number, or any details of the services you have purchased or about which you have enquired) will not be passed to any third party organisation for marketing purposes without your permission and will not be used by us for any purpose other than that which you requested.
The Internet is not a secure medium. However to protect your data we put in place various security procedures including use of firewalls, backup measures, we limit access to data to relevant personnel and password protect all machinery holding personal data.
You don't have to register to access Red Key Property Services' website, however, we want to help you find exactly what you require as quickly and smoothly as possible. Therefore the more we know about your preferences the easier it is for us to help you. For this reason we encourage you to register with us.
Once registered we are in a better position to recommend specific properties or services of potential interest to you. Your details may be combined with other information in our records in order to:
When you register you consent to us using your personal data in the manner described in this Policy.
If you do not register, the personal data we collect from you will be limited to the specific enquiry you have made. Red Key Property Services will use that data for no other purpose than to facilitate that transaction.
If any of the information that you provide to Red Key Property Services changes, for example if you change your email address, name, address or contact numbers, please let us know the correct details by sending an email to firstname.lastname@example.org.
Red Key Property Services web site, or an embedded component from a trusted partner may automatically create a 'cookie' when you visit us.
A 'cookie' is a piece of information that is held on your PC, which enables our website to recognise you on subsequent visits and allows us to tailor your visit to your specific requirements.
As the 'cookie' is based on your PC we are unable to recognise you if you visit any of our websites from a different PC unless you register with us.
If you do register then you will be able to login from any PC using your passcode.Red Key Property Services's use of 'cookies' does not include the collection of any personal information regarding the use of your PC or internet browsing in any way.
If you do not want a cookie to be created on your PC, web browsers such as Netscape and Internet Explorer provide the option to disable them. Please note that some personalised services on this site may not be available if you choose to disable cookies.
You can read more about cookies and their use at the Interactive Advertising Bureau's dedicated website: www.allaboutcookies.org
Red Key Property Services complies with the Privacy and Electronic Communications Regulations 2003 in the United Kingdom.
We respect the privacy of personal email accounts and we store your email address as securely as any other personal information we hold. We will not send you unwanted email messages or junk mail and your details will not be passed to any organisation outside Red Key Property Services without your explicit permission.
If you have given us permission, we may use email to send you messages to keep you up to date with news about our current services, as well as anything you express an interest in, either online or through other contact with Red Key Property Services.
Third party sites
Third party internet sites that you can link through to from our website are not covered by our Privacy and Security policy, so we accept no responsibility or liability for these sites.
Since the initial telephone enquiry I cannot fault Sam's professionalism and effort that he has shown. From the viewing through the process og getting to moving in he has worked hard on my behalf, contacting me out of hours when required and generally showing a commitment to the customer and company that should be noted. At one one point I was panicked and was looing at a different property however Sam reassured me of the process and worked hard for me, an attitude that kept this rental with your company. Once again my thanks to him and your organisation and look forward to a happy tenancy. James R.
Just a little thank you for all your help over the last couple of weeks. I have received excellent customer service and will always recommend Red Key. Vicky G
Just wanted to go on record and say thanks for all your help with Maes Y Ffynnon. A great result to get them acquired and rented out in such short notice! David J
Refreshing to see an approach that puts customer service above all else. I will not hesitate to recommend you to others! David G
I would like to say a big 'thank you' for all the great help from you. Thank you so much and sorry to have caused so much inconvenience for you. Could you also help to convery my thanks to Jamie and the team who gave me so much help. I would definitely recommend any of my friends/colleagues to rent the house through Red Key in the future. Heng Y
Thank you Red Key Lets for processing all the paperwork in time for me to move in at the weekend. The flat is fantastic and very comfortable! Gareth H
Thank you Jamie for your professionalism and the way in which your company dealt with the sad passing of Pauline P. My wife and brother-in-law much appreciated how simple and easy you made the handing over of the property. David M
Thank you for the excellent service provided by Red Key Property Services whilst recently letting my property. The service I received from the start, and still ongoing, has always been professional and efficient. After instucting Red Key to let my house I had fully vetted tenants and a deposit within two weeks. During those two weeks you kept me informed with any feedback from any viewings and provided advice all the way through the process. I would not hesitate in recommending Red Key and your fantastic service to anybody looking to rent their property. Craig J
We would always use Red Key Property Services to manage our property as the service is exceptional.
Mr and Mrs Davis
Wonderful service, with exceptional staff - Thank you for all your hard work.
Mr & Mrs Smith