Red Key Property Services

NEWPORT OFFICE
Tel: 01633 415428

BRISTOL OFFICE
Tel: 0117 959 6439

CARDIFF OFFICE:
Tel: 02920 663002

WATFORD OFFICE
Tel: 01923 431618

1. Red Key Property Services is a trading name of Red Key Property Services Limited

Red Key Property Services is a private limited company whose Registered Address is: The Granary, Brewer Street, Bletchingley, Surrey RH1 4QP registered in England and Wales and whose registered number is 6946153 and whose VAT number is 975 5251 90.

2. This Website

Red Key Property Services owns the website located at http://www.redkeylets.co.uk (the "Website"). By accessing and using the Website you the user agree to be bound by these terms and conditions (the "Terms") which govern your access to and use of the Website.

3. Ownership and Use of Content

3.1 All text, data, charts, tables, software, video, music, sound, graphics, photographs, illustrations, artwork, names, logos, trade marks, service marks and other material on the Website (the "Content") and all rights in it belongs to Red Key Property Services . You may retrieve and display Content from the Website on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) for your personal use. Content may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any other way.

3.2 You agree not to adapt, alter or create a derivative work from any of the Content on the Website or to use it for any purpose other than for your personal and non-commercial use.

4. Unlawful Use

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the Website by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is defamatory, or which may harass, cause distress or inconvenience to any person and the transmission of obscene or offensive content or the disruption of normal flow of dialogue within the Website.

5. Intellectual Property Rights

5.1 All copyright, trade marks, database rights and other intellectual property rights that may exist in this Website and the Content shall remain at all times the property of Red Key Property Services

5.2 The trade marks, service marks and logos used and displayed on this Website ("Trade Marks") are registered or unregistered trade marks of Red Key Property Services. Nothing on this Website should be construed as granting, by implication or otherwise, any licence or right to use any Trade Mark without written permission from Red Key Property Services . The name of Red Key Property Services may not be used in any way, including in advertising or publicity pertaining to distribution of Content without the prior written permission of Red Key Property Services

6. Liability

6.1 The Website and Content is provided "AS IS" and on an "AS AVAILABLE" basis and Red Key Property Services does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of the Website or any Content. All implied warranties, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these Terms to the extent that they may be excluded as a matter of law.

6.2 In no event will Red Key Property Services be liable for any loss including, without limitation, indirect or consequential loss, or any damages arising from loss of use, data or profits, whether in contract, tort or otherwise, arising out of or in connection with the use of this Website.

6.3 Red Key Property Services has tried to ensure that all the Content provided on the Website is correct at the time of publication. The Content is provided on an information basis only and should not be relied upon. No responsibility is accepted by or on behalf of Red Key Property Services for any errors, omissions, or misleading Content on the Website or on any websites to which the Website connects.

6.4 Red Key Property Services does not warrant that the Website or Content will be uninterrupted or error free, that any defects will be corrected, or that this Website or the server that makes it available are free of viruses or bugs.

7. Privacy

You must read and accept the Red Key Property Services Privacy Policy which details what type of personal information Red Key Property Services may collect from you when you visit the Website and how Red Key Property Services may store and use the information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Act 2003.

8. Changes to the Terms

Red Key Property Services reserve the right, at its discretion, to make changes to any parts of the Website or these Terms. When these Terms are amended, Red Key Property Services will publish details of the amendments on the Website. Your continued use of the Website is taken as your agreement to be bound by these Terms as amended.

9. Jurisdiction

These Terms shall be governed by and construed in accordance with English Law and subject to the exclusive jurisdiction of the English Courts.

10. Severability

If these Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which these Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from these Terms and the remaining Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.

11. Conflict

If there is any conflict between these Terms and any other written agreement between you and Red Key Property Services then the latter shall prevail.

12. Events beyond our control

Red Key Property Services will not be responsible for any breach of these Terms caused by circumstances beyond its reasonable control.

13. Links

Red Key Property Services is not responsible for the availability or content of any third party websites or material you access through this Website.

14. File Download

Certain files of Content are available for download from the Website. These files of Content are subject to these Terms.

15. Contact

If you wish to contact Red Key Property Services regarding the Website, these Terms or the Privacy Policy please contact us by post or in person at our Watford office - 54 Clarendon Road, Watford, Herts, WD17 1DU or by telephone on 01923 431618 or at our Welsh office - Wales 1 Business Park, Building 104 - Ground Floor, Newport Road, Magor, Caldicot. NP26 3DG or telephone on 01633 466777.

Commitment to the Customer that should be noted

Since the initial telephone enquiry I cannot fault Sam's professionalism and effort that he has shown. From the viewing through the process og getting to moving in he has worked hard on my behalf, contacting me out of hours when required and generally showing a commitment to the customer and company that should be noted. At one one point I was panicked and was looing at a different property however Sam reassured me of the process and worked hard for me, an attitude that kept this rental with your company. Once again my thanks to him and your organisation and look forward to a happy tenancy. James R.

Excellent Customer Service

Just a little thank you for all your help over the last couple of weeks. I have received excellent customer service and will always recommend Red Key. Vicky G

Just wanted to go on record and say thanks

Just wanted to go on record and say thanks for all your help with Maes Y Ffynnon. A great result to get them acquired and rented out in such short notice! David J

Customer service above all else

Refreshing to see an approach that puts customer service above all else. I will not hesitate to recommend you to others! David G

I would like to say a big 'thank you'

I would like to say a big 'thank you' for all the great help from you. Thank you so much and sorry to have caused so much inconvenience for you. Could you also help to convery my thanks to Jamie and the team who gave me so much help. I would definitely recommend any of my friends/colleagues to rent the house through Red Key in the future. Heng Y

Thank you for processing all the paperwork

Thank you Red Key Lets for processing all the paperwork in time for me to move in at the weekend. The flat is fantastic and very comfortable! Gareth H

Thank you for your professionalism

Thank you Jamie for your professionalism and the way in which your company dealt with the sad passing of Pauline P. My wife and brother-in-law much appreciated how simple and easy you made the handing over of the property. David M

Fantastic Property Rental Service!

Thank you for the excellent service provided by Red Key Property Services whilst recently letting my property. The service I received from the start, and still ongoing, has always been professional and efficient. After instucting Red Key to let my house I had fully vetted tenants and a deposit within two weeks. During those two weeks you kept me informed with any feedback from any viewings and provided advice all the way through the process. I would not hesitate in recommending Red Key and your fantastic service to anybody looking to rent their property. Craig J

Quality Service second to none

We would always use Red Key Property Services to manage our property as the service is exceptional.

Mr and Mrs Davis

Thank you for all your hard work

Wonderful service, with exceptional staff - Thank you for all your hard work.

Mr & Mrs Smith