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Branches

Our Branch

21 Bridge Street, Newport, NP20 4AN
e: hello@redkeylets.co.uk
t: 0333 3447850
Newport Area Guide

Looking to buy or sell?

Please visit our sister branch,
Fortis Properties

Out of Hours Emergency

An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.
Valuation

Residential Lettings

We pride ourselves on understanding you and your property inside-out to ensure that we find the right tenant swiftly, while achieving the optimum rental income.

Unrivalled local knowledge, backed by a total support package

Our clients range from first time “buy-to-let” landlords, looking for a sound and worry-free return on their investment, through to major international property investors who recognise what incredible value the regional letting market offers.

Whatever type of landlord you are, our expertise delivers flexible property management solutions to fulfil your individual needs – protecting your assets while maximising your income and minimising the input you need to make.

Our expert local knowledge, strong presence, excellent marketing and thorough approach ensure your property is let quickly, at the right price and with minimum voids.

Top 10 tips for Landlords

Honest, professional and reliable letting service

We vet all prospective tenants thoroughly, make regular visits to ensure that the property is being properly cared for, and undertake regular rent reviews so that the full market price can be achieved.

Moreover, your money is paid to you the same day that funds are cleared.

We take pride in delivering an honest, professional and reliable letting service with the assurance that we can guide you through the maze of regulations now involved in letting property, giving you the peace of mind that your property is in safe hands.

Client Money Protection Insurance(CMP)

We have Client Money Protection Insurance(CMP) provided by Safe Agent.

Click here to view member requirements.

We have tenants waiting for properties in all the areas we cover – so get in touch today!

View our CMP certificate

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Free Market Appraisal ✔ ✔ ✔
Professional Photography ✔ ✔ ✔
Virtual Tours ✔ ✔ ✔
Gas Safety Record (Landlord Cost) ✔ ✔ ✔
Energy Performance Certificate (Landlord Cost) ✔ ✔ ✔
Electric Condition Report (Landlord Cost) ✔ ✔ ✔
Full Inventory (Landlord Cost) ✔ ✔ ✔
Accompanied Viewings ✔ ✔ ✔
Negotiate Terms of Tenancy ✔ ✔ ✔
Referencing and Credit Checks ✔ ✔ ✔
Draw up Contracts ✔ ✔ ✔
Collection of first month rent and deposit ✔ ✔ ✔
Deposit Protection ✔ ✔ ✔
Notify utilities and council of change of occupier ✔ ✔ ✔
Set up monthly payment of rent ✔ ✔ ✔
Collection of monthly rent ✔ ✔
Monitoring of Rent payment ✔ ✔
Chasing rent arrears ✔ ✔
Production of monthly statements ✔ ✔
Optional Rent and Legal Insurance Cover ✔ ✔
Primary contact – Landlord and Tenant ✔ ✔
Renew Compliance/Safety certificates (Landlord Cost) ✔ ✔
Property Visits and report to Landlord ✔ ✔
Day to day maintenance and repairs ✔ ✔
24 hour emergency assistance ✔ ✔
Manage renewal of tenancies ✔ ✔
Service of Notices ✔ ✔
End of tenancy process ✔ ✔
Check Out (Landlord Cost) ✔ ✔
Negotiate Deposit Release ✔ ✔
Multiple property portfolio management ✔
Portfolio report ✔
Quarterly portfolio review meeting ✔

Associations

Red Key is a member of the Association of Residential Letting Agents (ARLA Propertymark), The Property Ombudsman, Safe Agent, The Dispute Service (TDS) Deposit Protection Scheme, and is a licensed Rent Smart Wales Agent – ensuring that codes of practice are properly followed and all client money is protected.

View our fees
Can't thank red key enough for their great service! Richard and Jackie managed to find us a perfect flat that we were able to move into only a week after viewing! I would highly recommend anyone to reach out to them if they are searching for a property in ... Read More

Tom Noble

I got the keys and entered the property Really pleasant tidy and clean. Highly appreciated your work. Thank you!

Waruni Delpagodage

Brilliant service from Callie, Richard and Jackie. Helped me through every step, was always really nice and informative, when I collected the keys, I was given a welcome pack with treats and vouchers, This made my day! Any questions or queries I had more ... Read More

Owen Bishop

As a renter, I am really happy with the service I received from RedKey. I was beginning to despair of finding anywhere to live, but the team took the time to talk to me about my needs, and offered me extremely helpful practical advice that I didn't get fr ... Read More

Gwyneth Marshman

Great service, smooth transaction as well. It was quite seamless moving in. Keep up the good work👍🏻

Pelumi Tawose

This is the best property service agency in newport. All the other agencies don't even entertain tenants. I was struggling for almost a month to find rental property in newport. Red key properties helped me find a beautiful apartment overlooking the rive ... Read More

Upasana Mishra

Amazing team! Great at replying and helping me through the property search process! Would definitely reccommend

Emily Dix

Really efficient procedures made moving in very easy.

Vangelis Tzortzis

thomson joy

See More Testimonials

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